1. Introduction:
Welcome to our privacy policy at Tile House Ltd we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website. By accessing or using our website, you consent to the practices described in this policy.

2. Personal Information We Collect:
2.1. When you sign up or make an account on our website we collect the following information:
• Name
• Contact Information
• Email Address,
• Phone Number
• Mailing Address

2.2. We Also Collect the Following Non-Personal Information
• IP address,
• Browser Type
• Pages Viewed
• Web Logs
• Stock

3. How We Use Your Information
3.1. Personal Information: We use your personal information to:
• Process your orders and payments
• Provide customer support and respond to inquiries
• Send order updates and promotional materials (with your consent)
• Comply with legal obligations

3.2. Non-Personal Information: We use non-personal information to:
• Improve and analyse our website's performance
• Enhance user experience
• Monitor website traffic and usage pattern

3.3 How We Collect Your Information
During your visit to our website you may give us the above information about you when doing the following:

• Signing up to our mailing and marketing services
• Entering into competitions and surveys
• Providing feedback
•  Contacting our help desk

 Requesting Information

​4. Data Security
We employ industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage can be guaranteed 100% secure. We do our best to safeguard your information but cannot guarantee absolute security when you are transmitting data to our site.

5. Data Sharing
We may share your personal information with trusted third-party service providers who assist us in website operation and business purposes. These third parties are contractually bound to keep your data confidential and use it solely for the agreed-upon purposes.

6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and collect non-personal information. Such information is anonymous and cannot be used to identify you, You can manage your cookie preferences through your browser settings. For more information regarding our cookie policy please visit the following link https://tilehouse.co.uk/tile/cookie-policy

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their respective Privacy Policies before interacting with them.

8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be indicated at the top. We recommend checking this page periodically for any updates.

9. Your Rights
As Tile House Ltd adheres to strict GDPR Law you have the following rights in relation to your personal information:

You have the right to withdraw consent for us to use any data you have voluntarily provided to us.

You may in some circumstances request for Tile House LTD to delete or restrict the processing of your personal data.

You have the right to request a copy of the personal information which you have provided to us to be sent to you in an easy to read and understand format to be sent to you.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact our Data Security Team as the following correspondence:

Tile House Ltd
Data Security Office
Tile House
101-103 Barking Road
Canning Town
London
E16 4HQ

Or

alternately please send us an email at ​info@tilehouse.co.uk

By using our website, you agree to the terms outlined in this Privacy Policy.

Thank you for visiting Tilehouse.co.uk